Frequently Asked Questions

General (3)

Cheshire East Council empty residential bins, if yours has been missed or if you have a general refuse query contact Cheshire East Council on 0300 123 55 00 or Click Here to report online

Cheshire East Council is responsible for the maintenance of the roads, pavements and street lighting in Wilmslow. You can report a fault via their online fault report form here

Alternatively you can telephone Cheshire East Highways on 0300 123 5020 you will need you to provide the information listed below.

Information we will need when you contact us

Cheshire East Council, in its role as the Local Planning Authority, has a general duty to make appropriate provision for the preservation and planting of trees.  Tree Preservation Orders (TPOs) are made to protect trees which make a significant contribution to the amenity of an area, particularly when they are considered to be under threat. A TPO can specify a single tree, groups of trees, areas and woodlands but not hedges or shrubs. 

Housing (1)

Cheshire East Council is the primary authority that covers the Wilmslow area and all enquiries relating to Council housing should be directed to their housing department. The main phone number for Cheshire East Council is 0300 123 55 00

Planning (4)

Cheshire East Council are the Planning Authority that covers Wilmslow and they will determine if an apllication is successful. To do this they will consult with imediate neighbours, with the Town Council and with other bodies (a full list of consultees is shown as part of the online Planning Application). The majority of planning applications are then determined by a qualified Planning Officer (under delegated powers) who will have regard to National Planning Policy and Guidance and also for the Cheshire East Local Plan and the Wilmslow Neighbourhood Plan.

Members of the public can speak at meetings of the Town Council’s Planning Committee. The period of time which is designated for public participation shall normally not exceed 10 minutes but may be extended at the discretion of the chairman. Each member of the public is entitled to speak once only in respect of business itemised on the agenda and shall not speak for more than 3 minutes.

No. Whilst the Town Council has a Planning Committee which comments on planning applications, the planning authority for Wilmslow is Cheshire East Council. The telephone number for Cheshire East Council is 0300 1235500. A list of current planning applications can be found on our own website where we also provide links to Cheshire East Council's website where you can view all of the documents in respect of each application.

If you would like to respond to Cheshire East Council regarding a planning application you will find guidance notes together with an online response form here

The Town Council (8)

There are a number of Allotment sites in Wilmslow. The Town Council owns two sites, one at Cliff Raod the other at Land Lane. Other sites in Wilmslow are operated by Allotment Associations, these are at Carnival Field, Greaves Road and Lincoln Road.

The Town Council holds a waiting list for it's own sites and you should contact the office. The other sites should be contacted directly.

Wilmslow Town Council welcomes ideas from the public. Should you wish to discuss an idea then you should consider making contact with your Ward Councillor. Alternatively you could contact our Community Engagement Officer or the Town Council Offices.

Whoever you contact will be happy to hear your idea, will determine if the Council have the powers to act on the idea and if so will engage with others in the Council to consider if it can be taken forward.

Town Councillors are elected every 4 years with the next elections planned for May 2023. Elections are held within the 4 year period if a Councillor leaves for whatever reason and a casual vacancy then exists.

There is a multi-stage process to filling a vacancy which often ( but not always) requires the cantidate to win an election. You do not have to be associated to a political group to stand for election but you do need to either be a Wilmslow resident or have your main place of work in the Town.

There are 15 councillors in Wilmslow Town Council, elected by the residents every four years, who are unpaid volunteers.

Each Councillor represents one of four wards.

You can contact any of the Councillors in your ward to express a point of view and / or to seek their support.

Members of the public are permitted to make representations, answer questions and give evidence in respect of any item of business included in the agenda. The period of time which is designated for public participation shall normally not exceed 10 minutes but may be extended at the discretion of the chairman. Each member of the public is entitled to speak once only in respect of business itemised on the agenda and shall not speak for more than 3 minutes. A question asked by a member of the public during a public participation session at a meeting shall not require a response or debate.

All meetings of the Town Council and its committees are open to the public unless their presence is prejudicial to the public interest by reason of the confidential nature of the business to be transacted or for other special reasons. The public’s exclusion from part or all of a meeting shall be by a resolution which shall give reasons for the public’s exclusion.

The Town Council usually meets on the third Monday of each month. Notices of these meetings, with details of the venue, are posted on our website here and also on the noticeboards located at the Parish Hall, Bank Square and Wilmslow Station. We also circulate notices to Wilmslow.co.uk, the Wilmslow Express, Wilmslow Leisure Centre and the Oakenclough Centre.

In addition to meetings of the full Town Council there are also regular meetings of the Community and Order Committee, Finance Committee and Planning Committee.